Privacy Policy

Last Updated: 18/02/26

Who We Are

Caramara Wellbeing Support

A mental wellbeing charity based in South Ayrshire, Scotland.
Registered Scottish Charity No: SC018398
Email: hello@caramara.org

We take your privacy seriously and are committed to protecting your personal data.

What personal data we collect

At present, our website collects very limited personal information.

We may collect:

a) Information you provide directly

Such as when you:

contact us by email
request information
subscribe to updates (if offered)

This may include:

your name
your email address
your message or enquiry

b) No automated tracking

We do not use:

Google Analytics
tracking cookies
advertising cookies
behavioural profiling
third‑party tracking scripts

We also do not collect IP addresses for analytics or profiling.

Technical specifications

Accessibility of The Three Sixty’s website relies on:

HTML5, WAI‑ARIA, CSS, and JavaScript following progressive enhancement principles.
A consistent design system and component patterns that support keyboard and screen reader use.

How we use your information

We only use your information to:

respond to your enquiry
provide information you have requested
manage your subscription (if you sign up for updates)
maintain the security of our website

We do not sell, rent, or share your data with third parties for marketing.

Legal basis for processing

Under UK GDPR, we rely on:

Legitimate interests — responding to your enquiries
Consent — if you sign up to receive updates

You may withdraw consent at any time by contacting us at:

hello@caramara.org

How we store and protect your data

We take appropriate technical and organisational steps to protect your data, including:

secure email systems
limited access for authorised staff
no unnecessary collection or storage of personal data

We keep your information only for as long as necessary to deal with your enquiry or as required by law.

Sharing your information

We may share your data only when:

you have given us explicit consent
it is necessary to fulfil your request
we are legally required to do so

We do not share your information with advertisers, marketers, or unrelated third parties.

Your rights under UK GDPR

You have the right to:

access your personal data
correct inaccurate information
request deletion of your data
withdraw consent
object to certain types of processing
lodge a complaint with the ICO (Information Commissioner’s Office)

If you wish to exercise any of these rights, email us at: hello@caramara.org

Links to other websites

Our website may include links to external sites (such as NHS services or partner organisations).
We are not responsible for their privacy practices.

We recommend reading their privacy policies.

Changes to this Privacy Policy

We may update this policy from time to time.

The latest version will always be available on this page.

For any privacy questions or concerns, contact:

Email: hello@caramara.org